1. 2009 – the year social media moved into the mix

    01/05/2010 by admin

    It might as well be common sense. Public relations and social media go hand-in-hand. They are forms of communication that, when working in tandem, have the ability to present a solid brand and clear message for any business. 2009 taught us that.

    Last year we embraced social media with open arms, as so many PR professionals have done. We recognized its power in monitoring a brand and reaching out to clientele in real-time. As Jeremy Pepper noted in his blog Pop PR: “The fact is that social media should not be a separate discipline anymore, nor should it ever have been… Isn’t it just part of the whole P in public relations?”

    We think so.

    Many of our own clients, a mix of lifestyle, restaurant and financial industry experts, have embraced social media as part of a full-scale public relations and marketing plan. Some chose to devote their entire PR budgets to social media marketing. They saw it as way of dipping their proverbial toes in the water for the first time. And they’ve seen results.

    Those results ranged from online twitter discussions about their areas of expertise to garnering interest from writers and bloggers to earning new customers. All the while, we were able to help keep their PR messages consistent, address any concerns that arose immediately and above all, give our clients a new window and perspective into their businesses.

    Social Media Strategist Sally Falkow considers social media a worthy PR resolution for 2010, and we agree. “Social Media is no longer a fad, or something to try out,” she wrote. “It will become an integral part of PR programs in 2010. And PR people have to master social media and use it strategically to be effective… It seems we need to up our game.

    “A poll of 450 PRSA Counselors Academy members listed mastering social media as one of the most important things for PR practitioners to do in 2010.”

    But businesses delving in for the first time should take note – this isn’t a task to hand off to your computer-savvy nephew. Experience using Facebook and Twitter does not suffice for a solid social media strategy.

    As Pepper said: “Social media shouldn’t be a special job that is relegated to 25-year-olds as they do not have the gravitas or years of experience to understand the deeper issues.” Years of experience strategic public relations counseling is a boon to any business – online or otherwise.

    What do you aim to do differently with social media this year?


  2. Fresh content drives online success

    06/08/2009 by admin

    Your company’s revamped Web site is up-and-running and your social media networks are in place. Now what?

    It’s time to start the conversation. Social marketing is a participation game. It’s about engagement. Successful social marketing campaigns require a fresh, consistent stream of useful online content. Here are three tips to keep in mind:

     Be a Publisher

    Remember, your company has more to offer than products and services. You can provide useful information. Treat yourself like a publisher. Talk about your industry. Position yourself as an expert, all by crafting interesting content. Sonia Simone, senior editor of Copyblogger noted “great content gives social media life by giving people something more interesting to talk about than what they’re ordering right now at Starbucks.

    Show Personality

    When creating content, take a multi-faceted approach. Post useful information and do so often. Give your Web site and social networks a shot of personality. Rebecca Lieb, vice president of eConsultancy, considers that a proven approach. “Think of the personalities not only of your consumers, but of your organization, your brand and your products,” she wrote in Marketwire.com. “This is not a new concept – we’ve had personalities like the Maytag Man in advertising for decades.”

    Get Search Results

    Once you’ve solidified a voice and committed to fresh content, you’ll reap the benefits of attracting new visitors. As Lee Odden of Mashable explained: “Websites that frequently add content provide more web pages for search engines to include in search results and attract more links from other websites.” Likewise, Brent Csutoras of Search Engine Land, wrote: “Content is what will convince people to return to your site and sign up for RSS feeds. It will be what inspires another blogger or webmaster to want to link to you… it will be what is likely to help your content and site rank better within search engines.

    That’s right, content and search engine optimization go hand-in-hand. Your words – be it a blog entry, Tweet or Web page content – can work for or against your business goals. So get going, craft your next message, connect with a new Facebook fan or comment on a relevant blog. And let us know how it impacts your business.


  3. Social media pop quiz: 4 questions any business should ask

    06/03/2009 by admin

    By now a third of businesses recognize social media as a useful tool in promoting products, services and solidifying a brand identity. According to the results of a Deloitte 2009 Ethics and Workplace Survey taken last month, 30 percent of executives noted that social networking was indeed a part of their business strategy. But, as noted in the e-Marketer article, The Problem with Social Media in the Office, 55 percent did not have any sort of official policy for using the networks.

    It makes us wonder – are these executives wielding the power of social networking carefully? Are they devoting the proper time and attention to the networks they have chosen – primarily Facebook and Twitter? Are they engaging other users?

    Leveraging social media in the workplace is not always top-of-mind. Not all businesses that stand to benefit from this type of exposure can require their employees to sit in front of a computer screen. For those professionals, it is truly important to seek out a dedicated, experienced PR professional who can support these efforts.

    Ask yourself:

    A. Do I have a social networking strategy?

    B. Are my social media efforts linked directly to my marketing plan?

    C. Is the time spent on social networking supporting all of our efforts – event planning, specialized pricing, promoting new products and services?

    D. Or is it just an afterthought?

    If you answered D, it’s time to seek support to guide your efforts. Social networking requires an investment of time. When executives cannot afford to spend time using these tools correctly, the business itself stands to suffer. The message becomes fragmented.

    In business, perception IS reality. So tell us, how is your company perceived? An outside perspective and social media strategy can give any company a serious edge moving forward.


  4. On the (Job) Hunt

    04/08/2009 by admin

    Social Media has changed the way we do business. There is no doubt about that. At the same time, it has changed the playing field for job-seekers and employers. We all have more information at our disposal – which can be useful or detrimental to a job search.

    We’ve compiled the following strategies to help you to connect with those companies that are hiring. Here’s how to get going and get noticed:

    Research - Start with the company’s own Web site and blog. 
    A company’s online presence offers a window into the business itself. Beyond the obvious services, this is how the company presents itself to prospective clients and the public. Read the blog. Become familiar with its writers and the topics discussed there. Consider commenting only if you could add something useful to the conversation. You can get a feel for the work environment long before you set foot in the office or get an interview.

    Keep Going - Don’t stop there.
    Research anything else you can find online – articles mentioning the company, it’s managers or employees. Find out if the business has earned awards for its work, if it is engaged with the community. You can learn a lot with a little digging.

    Go Social - Use social networks to your advantage.
    Seek out company pages on Facebook, profiles on LinkedIn. Search for personnel on Twitter and connect to them. By following daily updates you can get a feel for the flow of work and the personalities you’d be working for or with at the prospective business.

    Get Networking – It’s time to engage.
    Once you’ve established those connections you have a great opportunity to ask questions and get to know the employees. This is an ideal chance to find out if the company in question is the right fit. See what sort of education and background other staff members have, and show a genuine interest in the business.

    Apply Yourself - From there, you’ve earned an edge above the competition.
    Get your perfectly polished online resume complete with a concise, personalized cover letter over to the right person and express your interest formally. Ask for an interview. From here, the traditional job-hunting standards hold true.

    The Flipside - Just remember prospective employers are also social media savvy.
    They have these same tools at their disposal when seeking serious candidates. Monitor the information you’re putting out into the Blogosphere. Remember that public profiles on Twitter, Facebook, Myspace and elsewhere can and likely will be viewed by potential employers. If they contain something you wouldn’t want on your resume, keep those posts and profiles private.

    Do you have tips for job-seekers? Have you found a job thanks to social networking? We want to hear about it.


  5. So you’re ready to join the social networking masses

    02/27/2009 by Lisa Maas

    Once you decide to take that first step to Twitter or develop a profile on LinkedIn or Facebook, consider all the potential it holds for your marketing strategy.

    While the tried and true methods of publicity – from a mention in a magazine to a perfectly promoted event – still have significant value, the results can multiply through the use of social networking.

    Here are some ideas to consider:

    * Brevity reigns supreme – When it come to sending tweets, 140-character messages through Twitter or newsfeed updates on Facebook, make the information pop. Be quick and witty. Be mindful of key search words and references that users might be seeking out and soon enough, customers will find and connect with you.
    * Lead them where you want them – Whether it’s your company’s Web site for more information or to a Tweet Up at your restaurant or a sale at your store, give them the basics and link a URL toward more details.
    * Think visually – Add photos to draw attention to your LinkedIn or Facebook page or show off your surroundings or new products on Twitter.
    * DIY or don’t – Sure social networking can be done at no cost, but if you truly aim for results, consider assigning this task to a marketing professional who will analyze and even create content for your blog. Publicity Works offers special packages that can offer as little or as much assistance as you prefer.
    * Never fear – Some businesses might be more tied to the traditional routes of getting the word out about their business. But there is no need to limit your business’ potential during this time of change and opportunity.

    Now get online and start seeking out those already-available, invaluable connections!


  6. Don’t let dollar signs stop you from finding your marketing niche online

    02/01/2009 by Lisa Maas

    With the continued growth of blogs and online social networking tools from Twitter to Facebook to LinkedIn, there are more ways than ever to spread the word about your business, and reach a new audience. Still, we wondered – does the fear of paying a retainer set businesses back from themarketing they need?

    At a time when advertising dollars are tight, PublicityWorks crafted a plan to allay those fears and suit a client’s needs – no matter how big or small. By partnering with the Web experts at Futuramic Media, we’re offering a variety of set-fee packages for social networking that ensure quick,measurable results. Consider this:

    · Start with our Diagnostic package – for a set fee we’ll look at your Web site as well as the sort of media placement and marketing plan you already have in place. We’ll compare your strategies withthose of your competitors, and suggest ways to make changes.

    · You can decide whether to take it to the next level in-house or move on to the next phase with us.

    · Continue with us for Implementation and we will provide new systems of outreach, create relevant, riveting online content, revise your online and social networking presence, all to propel your businessto the next level.

    · Our Ongoing approach can continue to develop your presence online, provide blog content and media outreach as bestsuits your business.

    You’ll know right away what’s working and what isn’t. The return on your investment is almost instantaneous. We aim to provide an online presence with a strategy that is directly attached to your business goals.

    Tell us what you think, share your ideas for positioning your business online, into the Internet stratosphere and beyond.


  7. Tips For Promoting Your Business Through Social Networks

    01/18/2009 by Lisa Maas

    When using social networking for business, following these guidelines will help maximize your capabilities as a presence online:

    1. Invest your time wisely on the right sites for your business. The most promising sites are Facebook and LinkedIn that allow you to create a profile and view other business professionals’ profiles in your industry.

    2. Write profiles that establish your credentials and expertise. Most social networking sites start with a profile page. Seize this opportunity to position your business and market your skills, as well as providing necessary contact information and a Web site address. If you are an expert on a given topic, brand yourself as such. Make sure your profiles are keyword-rich and use pictures that you would want potential customers/clients to see. Take advantage of the applications these sites offer.

    3. Join groups and forums and share your expertise. Establishing credibility and trust is as important as making yourself known. Comment on blogs, but keep emotion to a minimum. Credible comments add to any discussion and can help position you as someone with expertise in a given niche.

    4. Seek out recognized authorities in your field. Send a Facebook friend request or a LinkedIn networking invitation, accompanied by a message introducing yourself and politely explaining why you’d like to meet this person online. Be confident, but make sure your motives are business-related.

    5. Be selective about your “friends.” You want to make friends on Facebook and other social networking sites — but it’s not about how many names you can “collect.” Having a small number of friends (or connections) who value your passions and expertise, and who care to network regularly, may be best for your business.

    6. Promote your blog on social networking sites. Blogging is not for everyone, and this is not a pitch to get you started against your will. But if you do blog or are considering blogging, many social networking sites enable you to surface your blog posts through RSS feeds.

    7. Use privacy settings and street smarts to limit identity theft. Most sites have privacy settings allowing you to dictate how much of your profile is revealed to people inside and outside your network. Adjust these settings to your own comfort level, but in general, be cautious about the personal information you post.

    8. Avoid aggressive marketing and constant promotion. If you do nothing but promote your new book or new business or product, people in your network will lose interest and likely “un-friend” you.

    Using social networks allow business professionals to position themselves amongst the competition in their industry and offer value to their colleagues and customers in an accessible and efficient method.

    These tips were taken from Microsoft Office’s Monte Enbysk’s article on social networking.

    To read the article, visit http://www.office.microsoft.com.